Privacy Policy
Effective Date: 2/4/2025
Welcome to Soluna Soundworks ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.solunasoundworks.com (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with our Site, we may collect personal information that you voluntarily provide, including but not limited to:
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Name
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Email address
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Phone number
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Billing and shipping addresses
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Payment information (processed securely by third-party payment processors)
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Any other information you provide when contacting us
b. Non-Personal Information
We automatically collect non-personal data when you visit our Site, such as:
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IP address
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Browser type
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Device type
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Pages visited
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Time spent on the Site
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Referral source (how you found our Site)
2. How We Use Your Information
We use the information we collect to:
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Provide and improve our services
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Process transactions and fulfill orders
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Respond to your inquiries and customer service requests
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Send newsletters, promotions, and updates (if you opt-in)
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Analyze website usage to enhance user experience
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Protect against fraud, abuse, or security threats
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
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Service Providers: Third-party vendors who assist with payment processing, email marketing, hosting, analytics, and other business operations.
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Legal Compliance: If required by law, court order, or government request, we may disclose your information.
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Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be part of the transferred assets.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze site performance. You can manage your cookie preferences through your browser settings.
5. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the right to:
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Request access to or deletion of your personal data
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Opt-out of marketing communications
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Restrict data processing in certain circumstances
To exercise your rights, please contact us at hilnault@gmail.com.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Effective Date. Your continued use of the Site constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at: